Ready to go live? The Host View is your command center for running a live session: camera, chat, products, polls, and analytics, all in one screen. This guide walks you through everything, from opening your session to reviewing how it went, so you feel confident before you hit that GO LIVE button.
Open the invitation link you received by email to join as a Host:
Your Host View is split into a few friendly zones, all visible at once: no scrolling required. On the far left, you've got your Chat, Polls and Videos tabs, where you interact with your audience and queue up any pre-recorded clips.
Chat
Here you'll see all the messages your viewers send during the Live Session.
You'll get three handy options:
1. Pin it a message to the top of the message bar, so everyone sees it
2. Delete, it if it's off-topic or a bad comment. The platform will ask for confirmation before deleting the message:
3. Reply directly to that viewer:
Polls
Got some polls set up for this session? Head to the Polls tab to see them all. Scroll through and pick whichever one fits the moment, then click Activate Poll to send it straight to your viewers' screens. And you're not the only one who can do this: anyone with admin permissions on your team can activate a poll too, so don't worry if you need a hand while you're focused on camera.
Videos
If your team preloaded any video clips for this session, you'll find them under the Videos tab:
Just hover over a card to see the play button. Heads up: videos will only play once you're actually live: think of it as the platform's way of keeping things feeling real and in-the-moment for your viewers.
Then, at the center of the screen you'll have the Go Live section. Before you start, check your camera and mic in the preview. Need to switch either one? Just click the little arrow next to the camera or mic icon at the bottom of your preview to pick a different device: it takes effect instantly:
When you're ready, click GO LIVE. The moment you click, you're broadcasting, so make sure everything looks and sounds good beforehand. If you'd like a little extra time to prepare, ask your Terrific contact to enable the 30-second countdown before your Live Session starts.
Once you're live, that same button turns into a pause button:
So if you need to step away for a moment, just click it to pause the stream, and click again when you're ready to pick back up.
On the right part of the screen you'll find three extra tabs for Items, Analytics and Settings.
Items
Head over to the Items tab to see the products added for the session.
Click any product to open its details, and when you're ready to put it front for your viewers, click FEATURE ITEM. This pushes that product into the spotlight on every viewer's screen.
You can feature up to 3 products at a time (depending of the configurations on your site), so when you're ready to move on, just feature the next one.
Want to share a product link without featuring it? There's a SHARE button for that too.
Analytics
Curious how you're doing? Click the Analytics tab any time; even before you go live. Use the dropdown to filter by Upcoming, Live, Post-session, or Total, depending on what you want to see.
You'll find live-updating cards covering things like open carts, clicks to checkout, likes, shares, and your peak viewer count: each with a little info icon if you want more detail on what it means. Below that, a chart tracks your viewers' journey from browsing to checking out, so you can spot if people are adding things to their cart but not finishing checkout (that's your cue to re-feature a product, offer a little incentive, or just check back in with your chat).
Settings
Everything in the Settings tab takes effect right away, so feel free to tweak as you go.
A) Camera & Mic. You can switch your camera or microphone. If you're already alive, you will need to confirm this action before to proceed:
B) AI Suggestions. Turn on or off.
C) Mirror host. Toggle whether your own camera preview is mirrored (handy to turn off if you're showing text on screen).
D) External Broadcast. If you'd rather stream from OBS, StreamLabs or another encoder, External Broadcast has you covered. If you turn on, it will share the keys that you need to add in the stream platform:
Heads up: only works before the session goes live, or while it's paused.
E) Multi-Platform Streaming. If you want your session to also show up on Instagram, Facebook, or YouTube at the same time, Multi-Platform Streaming lets you add your stream keys and go live everywhere at once (just know that chat, products, polls, and other interactive bits will still only work on your Terrific session page):
Viewer count bar
Keep an eye on how many people are tuning in, live and in real time:
Wrapping up
When you're ready to finish, click END SESSION.
This stops your broadcast and turns your session into a replay: viewers can still watch the recording and browse your products afterward, so nothing goes to waste. Head back to Analytics any time afterward to review the full picture of how your session performed.
Hosting live gets easier every time you do it: soon enough, checking your camera, chatting with viewers, and featuring products will feel like second nature. So take a breath, hit GO LIVE, and have fun with it. Your audience is there because they want to see you!