The Customized Pop-Up feature on Terrific allows you to craft personalized messages that viewers will encounter during your live shopping sessions. This feature is versatile, serving purposes such as welcoming viewers, collecting user feedback, and more.
By following this guide, users can enhance engagement and collect valuable data for future interactions.
Step-by-Step Guide
1. Log in to your Terrific admin panel.
2. Navigate to the 'Sessions' tab in the left-hand menu.
3. Click on "Edit Session"
4. Click here
Creating a New Pop-Up
5. Click on the 'Create Pop-Up' button.
Customizing Your Pop-Up
6. Pop-Up Title:
Enter a compelling title for your pop-up. This title will be the first thing viewers see.
Example: "Leave Your Email to Participate in the Raffle"
Note: The title is limited to 45 characters.
7. Body Text:
Write a brief message explaining the purpose of the pop-up.
Example: "Enter your email below for a chance to win exciting prizes in our session raffle! Your information is secure and will only be used for this event."
Note: The body text is limited to 160 characters.
8. Input Title:
Define the label for the input field where users will enter their information.
Example: "email"
Note: The input title is limited to 30 characters.
9. Confirmation Button Text:
Specify the text for the button users will click to submit their information.
Example: "Submit"
Note: The button text is limited to 20 characters.
10. Choose Dependency to Display the Pop-Up:
On Entrance: The pop-up will appear when a viewer enters the session.
When Live Has Ended: The pop-up will appear after the live session ends.
You can choose one or both options depending on your needs.
11. Finalizing and Saving
Review your customized pop-up in the preview section to ensure it looks and functions as expected.
Click the 'Save' button to save your pop-up settings.
Tips for Effective Pop-Ups
Keep it Simple: Ensure your message is clear and concise to avoid overwhelming viewers.
Highlight Security: Assure users that their information is secure to build trust.
Test and Optimize: Run a test session to see how the pop-up performs and make adjustments as needed.
Tips for Effective Pop-Ups
Keep it Simple: Ensure your message is clear and concise to avoid overwhelming viewers.
Highlight Security: Assure users that their information is secure to build trust.
Test and Optimize: Run a test session to see how the pop-up performs and make adjustments as needed.
Downloading Pop-Up Inputs
Tip: Once your session is complete, you can easily download the inputs collected from your customized pop-up. Here’s how:
12. Navigate to Your Sessions: Go to the 'Sessions' tab where your sessions are listed.
13. Select the Desired Session:
Find the session from which you want to download the pop-up inputs.
Click on the three-dot menu next to the session details.
14. Download the Pop-Up CSV:
From the dropdown menu, select 'Download pop-up CSV'.
This will download a CSV file containing all the inputs collected from the pop-up during your session.
The Customized Pop-Up feature is a powerful tool to enhance engagement during your live shopping sessions. By following this guide, you can easily create and manage pop-ups that resonate with your audience and encourage interaction. Additionally, downloading the inputs is straightforward and helps you collect valuable data for future engagement. If you have any further questions or need assistance, feel free to contact our support team.